Privacy Policy
Last Updated: January 2025
At Rafter7s Trading Education Ltd. ("Rafter7s," "we," "our," or "us"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.
By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with our practices, please do not use our services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account or subscribe to our services
- Sign up for our newsletter or educational materials
- Contact us through our contact forms or email
- Participate in surveys, contests, or promotional activities
- Make purchases or payments for our services
- Engage with our customer support
This information may include:
- Name and contact information (email address, phone number, mailing address)
- Account credentials (username, password)
- Payment information (credit card details, billing address)
- Demographic information (age, country, trading experience level)
- Communication preferences and interests
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device and usage:
- IP address and location data
- Browser type and version
- Operating system and device information
- Pages visited and time spent on our website
- Referring website or source
- Clickstream data and user behavior patterns
- Cookies and similar tracking technologies
How We Use Your Information
We use the collected information for various purposes, including:
- Service Provision: To provide, maintain, and improve our educational services and website functionality
- Communication: To send you newsletters, educational content, updates, and respond to your inquiries
- Personalization: To customize your experience and provide relevant content based on your interests
- Analytics: To analyze website usage, improve our services, and understand user preferences
- Marketing: To send promotional materials about our services (with your consent)
- Security: To protect against fraud, unauthorized access, and ensure website security
- Legal Compliance: To comply with applicable laws, regulations, and legal processes
- Business Operations: For internal business purposes, including record-keeping and administration
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers
We may share information with trusted third-party service providers who assist us in operating our website and providing services, such as:
- Payment processors and financial institutions
- Email marketing and communication platforms
- Website hosting and technical support providers
- Analytics and tracking service providers
- Customer support and help desk services
These service providers are contractually bound to protect your information and use it only for the specified purposes.
Legal Requirements
We may disclose your information if required to do so by law or in good faith belief that such disclosure is necessary to:
- Comply with legal obligations, court orders, or regulatory requirements
- Protect and defend our rights and property
- Investigate potential violations of our terms of service
- Protect the safety and security of our users and the public
- Prevent or investigate possible wrongdoing in connection with our services
Business Transfers
In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website.
Types of cookies we use:
- Essential Cookies: Necessary for basic website functionality
- Performance Cookies: Help us understand how visitors interact with our website
- Functional Cookies: Remember your preferences and settings
- Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness
Managing Cookies: You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication mechanisms
- Employee training on data protection practices
- Secure hosting and infrastructure providers
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:
- The nature and sensitivity of the information
- Legal and regulatory requirements
- Our legitimate business interests
- Your relationship with our services
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
General Rights
- Access: Request access to your personal information we hold
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Portability: Request a copy of your data in a portable format
- Objection: Object to certain processing of your information
- Restriction: Request restriction of processing under certain circumstances
Marketing Communications
You can opt out of marketing communications at any time by:
- Clicking the unsubscribe link in our emails
- Contacting us directly using the information below
- Updating your preferences in your account settings
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information internationally, we ensure appropriate safeguards are in place to protect your privacy rights.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:
- Posting the updated policy on our website
- Sending email notifications to registered users
- Providing notice through our website or services
Your continued use of our services after the effective date of any changes constitutes acceptance of the updated Privacy Policy.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Rafter7s Trading Education Ltd.
Privacy Officer
Email: privacy@rafter7s.com
Phone: +1 (832) 451-5473
Mailing Address:
Rafter7s Trading Education Ltd.
Privacy Department
12 Wallstreet, Suite 25
New York City, NY 12446
United States
Response Time
We aim to respond to all privacy-related inquiries within 30 days of receipt. For urgent matters, please indicate this in your communication.
Governing Law
This Privacy Policy is governed by the laws of the United States. Any disputes arising from this Privacy Policy or our data practices shall be subject to the exclusive jurisdiction of the competent courts in New York.
Last Updated: January 15, 2025
Next Review Date: January 2026